Privacy Policy

Overview

AIM Productions LLC ("we," "our," or "us") is committed to protecting the privacy of our clients and contacts. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, contact us directly, or engage with us for permit and business licensing services.

By using our website or providing us with your information, you agree to the practices described in this policy.

Information We Collect

We collect personal information in the following ways:

• Website contact form — when you submit a message through our website, we collect your name, email address, phone number (if provided), and message content.
• Phone calls — when you call us at 312-690-9045, we may collect your name and phone number for the purpose of returning your call and providing services.
• In person or verbally — when you provide your contact information to us directly during a consultation or meeting.

SMS Messaging & Text Communications

We use SMS messaging solely for general client communication, which may include:

• Responding to inquiries you have initiated
• Following up on permit or licensing matters you have engaged us for
• Providing updates or requesting information relevant to your case

We do not send unsolicited marketing or promotional text messages. Message frequency varies based on the nature of your project and communication needs.

Message and data rates may apply depending on your mobile carrier and plan.

To opt out of SMS communications at any time, reply STOP to any text message you receive from us. To request help, reply HELP. You may also contact us directly at adrian@aim-pros.com to be removed from our messaging list.

We do not sell, share, or disclose your phone number or SMS consent to third parties for marketing purposes.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide expediting services
• Communicate with you about your permits, licenses, or filings
• Send SMS messages related to your active service engagement
• Maintain records necessary for delivering our services
• Comply with applicable laws and regulations

How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. We do not store sensitive personal data on public servers and limit access to your information to only those who need it to perform services on your behalf.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With city, county, or state agencies as required to process your permit or license application
• With service providers who assist us in operating our business (e.g., form processing), who are bound to keep your information confidential
• When required by law or in response to a valid legal request

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at adrian@aim-pros.com.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. This section applies to you.

Under the CCPA, California residents have the right to:

• Know — request that we disclose what categories of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it
• Delete — request deletion of your personal information, subject to certain legal exceptions
• Opt out of sale — we do not sell your personal information to third parties, and we have not done so in the preceding 12 months
• Non-discrimination — exercise your privacy rights without receiving discriminatory treatment from us

To submit a CCPA request, contact us at adrian@aim-pros.com or call 312-690-9045. We will verify your identity before processing any request and respond within 45 days as required by law.

We do not use or disclose sensitive personal information for purposes other than those permitted under the CCPA.

Cookies & Website Analytics

Our website does not currently use tracking cookies or third-party analytics tools. If this changes, this policy will be updated accordingly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: